In 2025, successful adjusters are blending boots-on-the-ground experience with powerful digital tools. Whether you’re just starting out or looking to stay competitive, the right tech can help you:
- Close claims faster
- Improve accuracy
- Stand out to staffing firms and carriers
Here are the tools every modern adjuster should know — and use.
🖥️ Core Tools for Every Adjuster
Xactimate/XactAnalysis
Still the gold standard in property estimating. Learn how to scope properly and build detailed estimates using this software. Pro Tip: Get familiar with macros, sketching, and line-item justification.
Claim Management Portals
Most firms use platforms like:
- Alacrity Solutions
- Pilot Passport
- CoreLogic
- KMC OnDemand
Each one varies slightly, but all are used to receive claims, upload reports, and communicate with carriers.
📱 Mobile Tools That Make Life Easier
Matterport or DocuSketch
For 360° documentation, virtual walkthroughs, and high-quality inspections. Not every firm requires it, but it’s becoming more common — especially in commercial and CAT claims.
Google Drive or OneDrive
Stay organized in the field. Upload photos, notes, and documents in real-time, and access them from any device.
Voice-to-Text Notes Apps
Dictate scope notes while walking a property. Tools like Otter.ai or even your phone’s built-in voice memo app can save hours.
📡 Communication & Coordination Tools
Zoom / GoTo / Teams
Virtual briefings and client updates happen more than ever. Get comfortable using screen share and video conferencing — it’s how you’ll communicate with desk adjusters and team leads.
Calendly
Let firms or homeowners book time with you. Keeps your schedule tight and avoids endless back-and-forth.
📈 Tech Skills = Better Opportunities
Staffing firms and carriers increasingly look for adjusters who are tech-savvy. If you can:
✅ Upload reports seamlessly
✅ Scope with precision
✅ Document clearly and digitally
✅ Navigate portals without hand-holding
…you’ll get deployed faster and earn better assignments.
🎓 Want to Learn How to Use These Tools the Right Way?
At MileHigh Adjusters Houston, we don’t just teach you how to pass a licensing test. Our Adjuster Boot Camp walks you through:
- How to use Xactimate
- How to scope properly
- How to document claims like a pro
- What tech tools top adjusters are using in the real world
📅 Ready to Get Started?
👉 Schedule a 15-minute call with Mark
MileHigh Adjusters Houston – Training the Special Forces of Adjusters!
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