About us

At MileHigh Adjusters Houston, we’re committed to launching successful insurance adjusting careers.

Empowering Futures in Insurance Adjusting

Discover what makes MileHigh Adjusters Houston the premier choice for insurance claims training. Our experienced instructors, hands-on learning approach, and commitment to student success set us apart from the competition.

Our Vision:

“To be the best in insurance claims training, MileHigh Adjusters Houston is committed to caring for individuals, delighting clients, and growing responsibly. Our focus on honesty, value, and integrity sets us apart, aiming for excellence and becoming the go-to choice for top-tier training in claims proficiency.”

Our Mission:

At MileHigh Adjusters Houston, our mission is to empower aspiring claims adjusters with comprehensive training. We’re dedicated to cultivating skilled professionals in various fields, redefining industry standards. Through integrity, innovation, and personalized support, we aim to be the catalyst for our students’ success, shaping adept adjusters ready for the complexities of the claims landscape. At MileHigh Adjusters Houston, we don’t just train adjusters; we sculpt careers and foster a legacy of proficiency and reliability in the insurance adjusting realm.

Why Choose MileHigh Adjusters Houston

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Happy Students

In-Person Courses

Online Courses

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Typical Class Size

Meet the Team

Mark D. Smith, President/CEO of MileHigh Adjusters Houston, draws his life journey from humble beginnings as the son of a farmer/carpenter and a factory worker. After graduating high school in 1977, he began building a diverse career grounded in hard work, discipline, and a commitment to providing value.

In late 2019, Mark founded MileHigh Adjusters Houston with a clear vision: to offer the best adjuster training in the United States at the best possible value. His philosophy has always been simple—give students more than they expect. He believes it’s far better to overdeliver than to fall short when preparing individuals for a career in the insurance industry.

That commitment to value and real-world preparation is reflected in the training itself. In fact, instructors often describe the experience as “drinking from a firehose”—a testament to the depth of knowledge and hands-on instruction students receive. Mark’s leadership and vision continue to drive the company forward, ensuring students are equipped with the skills and confidence needed to succeed in the field.

Billy E. Banks serves as the Online Course Training Director at MileHigh Adjusters Houston. Originally from Richlands, North Carolina, just outside of Camp Lejeune, Billy brings extensive leadership and instructional experience to the program. He spent 26 years in the U.S. Air Force, with over 20 of those years serving as a trainer and instructor, giving him a strong foundation in teaching and development.

After transitioning from the military, Billy became an insurance adjuster in 2015 and joined MileHigh Adjusters Houston in 2020. Since then, he has played a key role in developing and delivering the online curriculum, bringing a wealth of real-world knowledge into the classroom and helping grow the program into what it is today.

Chris Love serves as the In-Person Course Training Director, bringing extensive industry experience and a hands-on approach to training. He is a former member of the U.S. Marine Corps, where he developed the discipline and structure that he now brings into the classroom environment. Chris holds Xactimate Level 1 and Level 2 certifications and is currently advancing toward Level 3.

He is highly proficient in Xactimate and has a strong ability to identify students who may be struggling as well as those who are excelling. Chris is known for his practical teaching style, demonstrating that there are multiple ways to reach the same outcome in claims. He shares numerous tips and techniques that help new adjusters complete claims more efficiently and accurately, allowing them to increase productivity in the field.

Chris is instrumental in delivering practical, real-world instruction that prepares students to succeed in the field.

When not in the classroom, Chris enjoys spending time at the shooting range, attending gun shows, and building his personal firearms collection.

Testimonial

      EXCELLENT  
   Based on 432 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Dan Holton 
 
 
 
 Trustindex verifies that the original source of the review is Google. Mile High Adjusters is the best decision I ever made. After almost 20 years in the car business, I was ready for a change. Mile High Adjusters has set me up for success!
  
 
      Posted on Google  
   
   Walter Simmons 
 
 
 
 Trustindex verifies that the original source of the review is Google. If you are interested in adjusting or looking for a career change, I highly recommend you look into Mile High Adjusters Houston. You can take the online course, but the in-person class is a gamechanger. I traveled all the way from the east coast, and I would do it again without hesitation. Billy is an exceptional instructor who goes above and beyond to ensure you are prepared for anything you will experience.
  
 
      Posted on Google  
   
   Norma Pleitez 
 
 
 
 Trustindex verifies that the original source of the review is Google. I took the In-Person “ALPHA” 10-Day Adjuster Course Claims Adjuster Training Boot Camp and I learned so much. Billy is so knowledgeable and a great instructor. Before coming into this class, I applied for Insurance Adjusting jobs and never got interviews. After taking this class, I passed the Level 1 Xactimate certification, updated my resume and 3 days later got an interview with State farm. I definitely feel more confident and prepared to become successful in the industry.
  
 
      Posted on Google  
   
   Paulina Chavez 
 
 
 
 Trustindex verifies that the original source of the review is Google. Milehigh Houston is a great program for anyone that wants to get ready to be in the adjuster world. The class is broken up really well to where its not a boring long course and you learn a lot. id recommend this class to anyone.....
  
 
      Posted on Google  
   
   Carlos Garza 
 
 
 
 Trustindex verifies that the original source of the review is Google. Came here due to a random search for a position for adjusting after passing licensing exam. I reached out to Chris Love and was given a plethora of advice and was told they offer everything i'd need and more. Sure enough, was able to come in person living 6 hours away and take their 10 day class. One of the best decisions i could've made for myself. The instructors are brilliant and very informative and they all make you feel welcomed and part of a much bigger family. I appreciate how no one is left behind in the class and most importantly, this class is fun, especially with the head instructor, just can stop laughing. Billy Banks makes everything understandable and easy to grasp. If you're thinking of coming for a class, you will not be disappointed, you'll be glad you came to MileHIgh.
  
 
      Posted on Google  
   
   Jose Gutierrez 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great place to go. Recommend seeing MR. BANKS fantastic job.
  
 
      Posted on Google  
   
   Walker Houghton 
 
 
 
 Trustindex verifies that the original source of the review is Google. Billy is the man!! Excellent trainer with extensive knowledge in Xactimate and the insurance industry. Great, hands on training.
  
 
      Posted on Google  
   
   David Woodard 
 
 
 
 Trustindex verifies that the original source of the review is Google. The amount of information that Billy Blanks and their team covered is unmatchable. I highly recommend Milehigh Adjusters Houston to start your career.
  
 
      Posted on Google  
   
   Joe Luprete 
 
 
 
 Trustindex verifies that the original source of the review is Google. Anyone looking to get into the insurance adjuster field, I highly recommend Mile High Adjusters Houston to start your journey. Navigating this field would be difficult without the proper training. MHAH provides the most comprehensive training available. Teaching you everything needed to be successful, from Sketching, scoping, and Exactimate. You will be set up to effectively pass the state licensing test. Instructor Billy Banks provides effective and entertaining training along the way.
  
 
      Posted on Google  
   
   Blair Hunt 
 
 
 
 Trustindex verifies that the original source of the review is Google. i definitely recommend taking a class at Mile High Adjusters.  The class is very informative and gives you a real understanding of Xactimate.  I am am absolutely confident that i have the tools i need to go out and adjust after taking this course!