About us
At MileHigh Adjusters Houston, we’re committed to launching successful insurance adjusting careers.
Empowering Futures in Insurance Adjusting
Discover what makes MileHigh Adjusters Houston the premier choice for insurance claims training. Our experienced instructors, hands-on learning approach, and commitment to student success set us apart from the competition.
Our Vision:
“To be the best in insurance claims training, MileHigh Adjusters Houston is committed to caring for individuals, delighting clients, and growing responsibly. Our focus on honesty, value, and integrity sets us apart, aiming for excellence and becoming the go-to choice for top-tier training in claims proficiency.”
Our Mission:
At MileHigh Adjusters Houston, our mission is to empower aspiring claims adjusters with comprehensive training. We’re dedicated to cultivating skilled professionals in various fields, redefining industry standards. Through integrity, innovation, and personalized support, we aim to be the catalyst for our students’ success, shaping adept adjusters ready for the complexities of the claims landscape. At MileHigh Adjusters Houston, we don’t just train adjusters; we sculpt careers and foster a legacy of proficiency and reliability in the insurance adjusting realm.
Why Choose MileHigh Adjusters Houston
+
+
Meet the Team
Discover what makes MileHigh Adjusters Houston the premier choice for insurance claims training. Our experienced instructors, hands-on learning approach, and commitment to student success set us apart from the competition.
Mark D. Smith
President, CEO
Mark D. Smith, President/CEO of MileHigh Adjusters Houston, draws his life journey from humble beginnings as the son of a farmer/carpenter and a factory worker. After graduating high school in 1977, he began building a diverse career grounded in hard work, discipline, and a commitment to providing value.
In late 2019, Mark founded MileHigh Adjusters Houston with a clear vision: to offer the best adjuster training in the United States at the best possible value. His philosophy has always been simple—give students more than they expect. He believes it’s far better to overdeliver than to fall short when preparing individuals for a career in the insurance industry.
That commitment to value and real-world preparation is reflected in the training itself. In fact, instructors often describe the experience as “drinking from a firehose”—a testament to the depth of knowledge and hands-on instruction students receive. Mark’s leadership and vision continue to drive the company forward, ensuring students are equipped with the skills and confidence needed to succeed in the field.
Billy E. Banks
ONLINE COURSE Training Director
Billy E. Banks serves as the Online Course Training Director at MileHigh Adjusters Houston. Originally from Richlands, North Carolina, just outside of Camp Lejeune, Billy brings extensive leadership and instructional experience to the program. He spent 26 years in the U.S. Air Force, with over 20 of those years serving as a trainer and instructor, giving him a strong foundation in teaching and development.
After transitioning from the military, Billy became an insurance adjuster in 2015 and joined MileHigh Adjusters Houston in 2020. Since then, he has played a key role in developing and delivering the online curriculum, bringing a wealth of real-world knowledge into the classroom and helping grow the program into what it is today.
Chris Love
IN-PERSON COURSE TRAINING Director
Chris Love serves as the In-Person Course Training Director, bringing extensive industry experience and a hands-on approach to training. He is a former member of the U.S. Marine Corps, where he developed the discipline and structure that he now brings into the classroom environment. Chris holds Xactimate Level 1 and Level 2 certifications and is currently advancing toward Level 3.
He is highly proficient in Xactimate and has a strong ability to identify students who may be struggling as well as those who are excelling. Chris is known for his practical teaching style, demonstrating that there are multiple ways to reach the same outcome in claims. He shares numerous tips and techniques that help new adjusters complete claims more efficiently and accurately, allowing them to increase productivity in the field.
Chris is instrumental in delivering practical, real-world instruction that prepares students to succeed in the field.
When not in the classroom, Chris enjoys spending time at the shooting range, attending gun shows, and building his personal firearms collection.
Testimonial
5 star ratings
from over
1750 students